Things you Should Know

Who Can Ride?
Services are available to the general public.

Starting February 3, 2020, rT service is FARE-FREE! 

Bad Weather & Winter Trips
Call Customer Service at 1-253-472-7846 to check for delays due to snow and other bad weather. Vehicles may be delayed or rerouted to keep everyone safe. Check with all transit agencies you’ll use for your trip, as each provider makes their own decisions about bad weather.

When traveling on our system during the winter months, please dress warmly and be prepared for delays. Wear bright reflective clothing to keep yourself safe.

Route Deviation
To accommodate riders, rT will deviate its route by up to three-quarters (3/4) of a mile. Please contact Customer Service at 1.253.472.7846 to make arrangements.

Accessible Services
All vehicles are accessible for persons using wheelchairs and other mobility devices. We also provide complimentary Paratransit service within ¾ mile of our regular routes.

Bike & Ride
Bike racks are available on all vehicles. Bikes are not allowed inside the vehicle.

Contact Us

  1. thumbnail image showing cell phone and customer service number 1-253-472-7846

    We want your experience to be a good one. Call one of our Customer Service agents with questions or concerns.

    Thank you for riding ruralTRANSIT!

Download a Guide

  1. Thumbnail image of March 2021 Rider Guide. Click to view the Guide.
    Click the image above to view the Rider Guide, or use this link to download a printer-friendly version.

    Ver la guía del pasajero.

    Zero-Fare Service
    Services are available to the general public.